To ensure that our visitors have the best experience possible, we’ve compiled an alphabetical list of venue information.

If you have a question or concern not answered here, please contact us online.

ADA Accessibility

Rhythms Live Music Hall is completely wheelchair accessible. For more info, please contact us online.


Alcohol Policy

Alcoholic beverages will be served during open hours for all Rhythms Live sponsored events unless otherwise posted and or advertised.


Backstage Passes

Backstage passes are not offered by Rhythms Live. This will be left up to the individual artist.


Bag Check

Rhythms Live reserves the right to check and examine all bags entering the venue.


Box Office

Box office information and hours will be announced shortly.

All tickets are general admission unless otherwise posted. Rhythms Live is a fully-seated venue.

Tickets may be purchased online via Etix.

Purchase tickets by phone at 1-919-653-0443 or 1-800-514-3849.


Capacity

Rhythms Live venue has a maximum capacity of 1000 people.


Canceled or Postponed Events

Event rescheduling is dependent on artist and venue availability, however, in most cases, refunds will be available at the point of purchase.

For the latest event schedule updates, please visit our website, follow us on Twitter, or follow us on Facebook.


Cameras / Photos and Recording Devices

During ticketed events, use of the following items is NOT permitted:

  • professional still cameras
  • professional video recording equipment
  • flash photography
  • cameras with a detachable lens
  • video cameras
  • GoPros
  • Tripods
  • camera stands
  • selfie-sticks

Patrons who do not comply with these policies may be ejected from the venue.

This policy does not apply to those with approved media credentials.


Cell Phones

Cell phone use is permitted as long as it is not a distraction to other patrons. We do ask that there is no audio recording nor video recording during the artist performance. However, at certain events, promoters/artists may request that the use of cell phones be prohibited.


Credit Cards

We will accept all major credit cards: MasterCard, VISA, American Express, and Discover.


Door Time

The Rhythms Live Music Hall lounge will open 2 hours before showtime.


Emergency Evacuation

All exit doors are clearly marked for emergency evacuation.


Food and Beverage

View our full food and beverage menu.

Out of respect for the artists, food service will discontinue during performances. However, the bar will remain open for walk-up patrons.


Hotels

View our selected list of nearby hotels.


Late Arrivals

We have a general admission ticket policy. Therefore, seating is on a first come first serve basis unless otherwise posted. Late arrivals will be seated upon availability.


Lost and Found Items

Lost and found items will be held at the ticket booth.


Meeting Space

Rhythms Live is available for event/rental usage. For more information, visit our Venue Rental page.


Merchandise

Venue merchandise will be available during hours of operation. Artist merchandise will be available as advertised during showtime.


Outside Food and Beverage

All outside food and drink are prohibited.


Parking

We offer ample FREE parking at our venue.


Presale Opportunities

For up-to-date, presale information, regularly check our website or sign up for our e-newsletter.

You may also follow us on Twitter or on Facebook.


Prohibited Items

All of the following items will be prohibited:

  • Air horns
  • Alcoholic beverages
  • Bags larger than 14″ x 14” x 6″
  • Confetti/Streamers
  • Explosive devices including but not limited to fireworks, poppers, cap guns
  • Glass, Cans and Aluminum Bottles
  • Helium balloons and inflatable balls
  • Hoverboards/Skateboards
  • Illicit/Illegal drugs
  • Laser pointers and Laser Pens
  • Noisemakers
  • Outside food and beverages
  • Pepper Spray/Mace
  • Signs and Banners
  • Tripods and camera stand of any size or dimension (including selfie-sticks)
  • Video Cameras/Recording Devices
  • Weapons/Firearms/Knives and objects that may be used as a weapon (i.e., bats, rocks, etc.)
  • Wrapped gifts

Re-Entry

Patrons will be allowed re-entry with identified hand stamps.


Restrooms

Mens, Ladies, and family restrooms are all clearly marked and located inside the venue.


Seating/Seating Chart

Rhythms Live Music Hall is an all-seated, general admission venue.

Doors open two (2) hours before the show starts. Guests will receive a line-order ticket from the box office as they arrive. When the music hall opens for seating, before each show, guest will be seated according to their line order ticket that indicates the order of arrival.

View a seating chart.


Smoking

Smoking is prohibited inside our venue.


Tickets

Tickets can be purchased online via Etix.

Tickets can be purchased by phone at:

  • 1-919-653-0443
  • 1-800-514-3849 (toll-free)

Website Issues

If you are experiencing technical issues with our website, please contact us here.


Will Call

Box office information and hours will be announced shortly.